Unique Appliances Ltd. has over 50 years of expertise in engineering and manufacturing high-quality appliances, making it a trusted one-stop shop for a diverse range of products. From stylish convection gas ranges to retro appliance pairs available in various sizes and colors, Unique offers something for every home. The company is also a pioneer in off-grid kitchen solutions, offering battery ignition propane and solar DC appliances that combine innovation with exceptional quality. Unique Appliances is committed to bringing efficient and stylish solutions to homes, whether on or off the grid.

Why Work for Us

At Unique Appliances, you’re not just joining a company — you’re joining a tight‑knit, growing team where your work has real impact. We offer:

- Meaningful work — You’ll directly support the systems that power our e‑commerce growth across North America
- A team-oriented culture — Work closely with Sales, Operations, Accounting, and our E‑commerce Lead in an environment that values communication, problem‑solving, and continuous improvement
- Growth opportunities — As our digital and marketplace channels expand, so do opportunities to develop new skills and take on more responsibility
- Hybrid flexibility — Enjoy a balanced work model with Mondays working from home, which supports productivity and well‑being
- Vacation program - 3 weeks of vacation annually, prorated in your first year
- Comprehensive benefits - health and dental benefits after 3 months of employment

Role Description

This is a full‑time, hybrid role for an E-Commerce Operations Coordinator based in Oakville, ON. This role is focused on administration, accuracy,



order coordination, product data maintenance, and marketplace support. The successful candidate will help ensure that orders, product information, and marketplace activities run smoothly across multiple channels. You will work closely with the E‑commerce Lead, Sales, Operations, warehouse partners, and third‑party marketplace support teams to execute established processes, flag issues, and keep our e‑commerce operations running efficiently.

Key Responsibilities

- Process and manage e-commerce and B2B orders, including manual order entry whenrequired
- Coordinate with warehouse and 3PL partners to supporttimelyfulfillment
- Monitor order status and proactively flag issues to internal teams
- Assist with fulfillment exceptions, including backorders, address corrections, cancellations, and order delays

B2B Customer Support

- Respond to a small volume of daily B2B customer inquiries
- Provide order status updates, product availability information and pricing confirmations
- Escalate complex, non-standard, or sensitive issues to theappropriate internalteam member

Product Data & PIM Management

- Maintain and update product information in our PIM system,Plytix
- Update attributes, images, specifications and compliance fields




- Ensure product information isaccurate, consistent, and up to date
- Support data maintenance and quality control (no KSU creation or copywriting required)

Marketplace Operations

- Support day‑to‑day marketplace operations across Amazon Seller/Vendor Central, Walmart and Best Buy
- Assistwith product uploads, content updates, price updates, portal maintenance, case management, and compliance tasks
- Work within established SOPs while flagging issues or process gaps
- Coordinate with third‑party marketplace support partners whererequired

Cross-Functional Support & Reporting

- Use Excel regularly for tracking, reconciliation, data review, and basic reporting
- Identifyrecurring issues, errors, or inefficiencies and raise them with the E‑commerce Lead
- Support administrative and operational tasks across the sales and e‑commerce teams as needed

Qualifications

- 1–4 years of experience in e-commerce operations, administration, marketplace support, order management, or a related role
- Experience with online marketplaces such as Amazon, Walmart, or Best Buy is an asset
- Experience with a PIM system is an asset;Plytixexperience is notrequired
- Strong attention to detail and accuracy
- Highly organized with the ability to manage multiple tasks and follow through
- Comfortable following SOPs whileidentifyingand flagging process gaps
- Strong written and verbal communication skills
- Ability to work cross-functionally with sales, operations, warehouse, and e-commerce teams

The salary range for this job is: $55,000 - 60,000 CAD

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📌 E-Commerce Operations Coordinator (Oakville)
🏢 Unique Appliances
📍 Oakville