Become a vital team member at Fairmont Hotel Macdonald as a Guest Service Agent. Provide friendly service and manage guest experiences in a luxurious environment.
Fairmont Hotel Macdonald is seeking a Guest Service Agent to join our part time team in Edmonton. This role requires effective communication and a passion for customer service. Responsibilities include managing check-ins, addressing guest concerns, and coordinating mail/package delivery. Your professional demeanor will ensure that all guests enjoy a warm welcome and seamless support during their stay.
Key Responsibilities:
• Ensure front desk organization and cleanliness
• Address guest concerns and requests promptly
• Check in/out guests per hotel policies




• Coordinate the delivery of mail and messages
• Maintain essential materials at the front desk
Requirements:
• Previous experience in a front desk role is advantageous
• Excellent verbal communication skills are necessary
• Familiarity with Microsoft Windows XP an asset
• Ability to perform physical tasks, including lifting
• Availabilities on weekends, holidays, and shifts
Join Fairmont Hotel Macdonald and help us create memorable stays for guests in Edmonton.
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📌 Guest Service Agent Role at Fairmont (Edmonton)
🏢 Fairmont Hotels and Resorts
📍 Edmonton