Build your career with Serco Canada as a Bilingual Exam Specialist, delivering comprehensive driver examination services in Ontario. Excel in customer support and ensure a smooth licensing experience for applicants.
As a team member at Serco, you will assist applicants in navigating the Ontario Driver's Licence process. This includes eligibility evaluations, conducting tests, and ensuring compliance with regulatory standards. You must possess excellent judgement and robust communication skills to handle challenging situations effectively.
Key Responsibilities:
• Evaluate and verify applicants’ identity documents
• Administer vision screenings and knowledge tests
• Schedule and dispatch road tests efficiently
• Collect and manage fees for transactions
• Investigate driver record discrepancies and initiate corrections
Requirements:
• At least two years of customer service experience
• Valid Ontario Class G driver’s licence required
• Knowledge of regulatory standards under the Highway Traffic Act
• Intermediate computer skills necessary
• High school diploma or GED required
Leverage your bilingual skills and expertise in customer service as a Bilingual Exam Specialist with Serco Canada in Ontario.
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