Join the insurance landscape as a Claims Administration Assistant. Play a pivotal role in providing exceptional customer service and ensuring efficient claims processing.
In the Dealer Services Claims Department, your role will involve direct communication with claimants and various professionals. You will respond to inquiries, validate claims, and assist Claims Analysts while managing a variety of daily administrative tasks in a collaborative work environment.
Key Responsibilities:
• Act as the primary contact for incoming calls
• Investigate and resolve claims-related inquiries
• Ensure claim documentation is complete and accurate
• Support claims team with correspondence and reminders
• Coordinate third-party service requests and evaluations
Requirements:
• Experience in customer service or claims preferred
• Fluency in both English and French required
• Ability to multitask in a busy work environment
• Solid communication and decision-making skills
• Knowledge of Microsoft Office applications
Utilize your customer service focus and bilingual abilities to create positive experiences for clients in this integral claims role.
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📌 Claims Administration Assistant Job (Vancouver)
🏢 iA Financial Group (Industrial Alliance)
📍 Vancouver