Join ATB as a Client Service Representative in Fort McMurray, where you'll deliver friendly banking services and personalized financial guidance. Build strong relationships with clients and help them navigate their financial needs effectively.
In this unionized role, you'll engage clients proactively, providing tailored solutions while introducing them to our innovative digital banking tools. You'll collaborate with team members to ensure client issues are resolved efficiently, all while adhering to best practices. This role requires Saturday shifts on a rotational basis and may involve travel to nearby branches.
Key Responsibilities:
• Engage clients to understand their financial goals
• Educate on and promote digital banking options




• Work with internal teams to resolve client issues
• Process transactions while protecting branch assets
• Share insights at team meetings to promote a positive culture
Requirements:
• Grade 12 diploma; business background is an asset
• Experience in customer service or sales
• Familiar with personal lending products
• Strong problem-solving and adaptability
• A client-focused attitude and cooperative mindset
Utilize your customer service talents to empower ATB clients with financial solutions.
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📌 ATB Client Service Representative Role (Fort McMurray)
🏢 ATB Financial
📍 Fort McMurray