Join FirstOntario as a Member Experience Representative, delivering exceptional service and financial solutions to our valued members. Enhance member satisfaction by identifying needs and recommending products.
This role focuses on providing tailored financial advice while proactively ensuring members' goals are met. You’ll play a key role in business development through effective communication and relationship management. With the expectation of achieving set goals, your contributions will enhance multi-branch service delivery and member loyalty.
Key Responsibilities:
• Identify opportunities with current and prospective members
• Conduct proactive business development activities
• Provide financial products to increase member engagement




• Utilize Membership Relationship Management for sales follow-up
• Achieve portfolio goals as outlined by the Branch Manager
Requirements:
• High school diploma or equivalent
• 3 years’ experience in banking or credit union roles
• Proficiency in Microsoft Office Suite
• Excellent communication and interpersonal skills
• Positive attitude and team-oriented approach
Leverage your expertise in member service and financial solutions to make an impact at FirstOntario.
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📌 Member Experience Representative at FirstOntario (St. Catharines)
🏢 Firstontario Credit Union
📍 St. Catharines