Become an essential part of AgWest's operations as a Service Advisor in Russell, MB. This role focuses on customer service and effective coordination of service requests and technician scheduling.
AgWest seeks a detail-oriented Service Advisor to manage work orders and ensure customer satisfaction. In this role, you will respond to service inquiries, prepare service quotes, and coordinate parts orders to meet service demands. Your organizational skills and customer service mindset will ensure seamless delivery of service from initial inquiry to job completion.
Key Responsibilities:
• Address service inquiries through various communication channels
• Open and document work orders accurately
• Schedule technicians based on job urgency




• Coordinate parts orders for timely job completion
• Monitor service progress and update customers
Requirements:
• High school diploma or equivalent
• Proven experience as a Service Advisor in relevant industries
• Minimum 2 years in logistics or service coordination
• Solid communication skills and customer service focus
• Familiarity with service management software
Leverage your organizational skills and agricultural knowledge as a key player in AgWest's customer services.
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📌 Service Advisor at AgWest in Russell
🏢 Kaizen Lab
📍 Russell