Join Osler, Hoskin & Harcourt LLP as an Application Support Technician located in Toronto. This in office role involves delivering high-quality technical support to internal users.
The position requires a college diploma in a computer-related discipline and at least one year of technical support experience. You will provide troubleshooting assistance for application software, PC hardware, and connectivity issues while documenting support interactions. In this role, you'll also ensure adherence to the firm’s service standards.
Key Responsibilities:
• Serve as the first contact for technical support requests
• Assist end users with application and hardware troubleshooting
• Maintain a log of service desk interactions for tracking




• Provide hands-on support for software installations
• Ensure compliance with confidentiality policies
Requirements:
• Minimum college diploma in computer technology
• One year of technical support experience
• Proficient in Microsoft operating systems and Office
• Effective communication and customer service skills
• Willingness to work flexible hours, including evenings
Utilize your tech skills and join a leading firm to support users at Osler.
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📌 Osler Application Support Technician (Toronto)
🏢 Osler Tax Group
📍 Toronto