Become a key part of Manitoulin Transport as a Freight Tracking Office Administrator, focusing on inquiries and issue resolution. Your role ensures seamless communication and effective problem-solving daily.
As an Office Administrator, you'll specialize in tracing freight and managing exception reports. This involves communicating with customers to address concerns, verifying shipment details, and escalating issues as needed. Your pleasant demeanor and organization will enhance workflow and improve customer satisfaction.
Key Responsibilities:
• Track freight deliveries and missing items promptly
• Prepare and share exception reports with shippers
• Respond to customer inquiries via calls and emails
• Analyze freight problems and report findings
• Obtain necessary authorizations for shipment changes
Requirements:
• Robust communication and typing skills
• Ability to multitask and prioritize effectively
• Knowledge of dangerous goods transportation preferred
• Experienced in handling stressful situations
• Forklift certification is a plus
Bring your data entry and customer service skills to elevate operational success at Manitoulin Transport.
#J-18808-Ljbffr

📌 Freight Tracking Office Administrator (Saskatoon)
🏢 Manitoulin Group of Companies
📍 Saskatoon