Enhance member experiences as a Member Relations Specialist at SICA, located in Kamloops, BC. Your primary role is to serve as a crucial link for members in the construction sector.
This full-time, on-site position focuses on fostering relationships with current and potential members. Responsibilities include addressing member inquiries, onboarding new members, collecting feedback, and ensuring smooth communication. You'll also assist with events, update member records, and discover ways to boost engagement.
Key Responsibilities:
• Manage and maintain robust relations with members
• Address member inquiries promptly
• Facilitate the onboarding process for new members
• Coordinate communications for member engagement
• Analyze feedback and engagement data
Requirements:
• Proven skills in member relations and service
• Strong interpersonal and communication skills
• Ability to analyze member feedback trends
• Organizational skills for effective task management
• Experience in customer-facing roles is a plus
Make a meaningful impact on member engagement and satisfaction at SICA in Kamloops.
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📌 Member Relations Specialist at SICA (Kamloops)
🏢 SICA | Southern Interior Construction Association
📍 Kamloops