Lead the optimization of Salesforce systems at Algonquin College as a full time CRM Administrator. Focus on enhancing user engagement and driving organizational efficiency with your technical expertise. This position involves overseeing the Salesforce platform aimed at improving client experiences and streamlining operations.

You will collaborate closely with stakeholders to gather requirements and implement creative solutions that align with institutional goals. Your hands-on role will also include providing ongoing support and championing best practices across the College. Key Responsibilities:
Administer and maintain Salesforce Education Cloud effectively
Gather requirements and facilitate business process reviews
Configure platform functionality and monitor performance




Develop training resources and support user adoption
Design reports and dashboards for strategic insights Requirements:
Experience in Salesforce administration and business analysis
Robust understanding of user management and reporting tools
Ability to translate technical concepts for stakeholders
Experience developing user documentation and training materials
Certifications in Salesforce highly valued Utilize your Salesforce expertise to enhance operational effectiveness and improve the user experience at Algonquin College.

📌 Crm Administrator At Algonquin College Ottawa
🏢 Algonquin College of Applied Arts and Technology
📍 Ottawa