Lead cutting-edge IT Operations as a Senior Manager at Accord. This hands-on role involves overseeing service delivery, infrastructure, and advancing AI for practical business transformation. As the Senior Manager of IT Operations, you'll report to the VP, IT and directly manage a small team while ensuring effective day-to-day operations and support across various IT domains.

Your leadership will drive enhancements in IT service management practices and the adoption of creative technologies. You will play a pivotal part in strengthening information security and collaborating with cross-functional business leaders. Key Responsibilities:
Oversee end-to-end IT operations and service delivery
Develop and coach a systems and network administration team




Troubleshoot complex issues and manage critical incidents
Strengthen information and data security practices
Evaluate emerging technologies for operational efficiency Requirements:
Bachelor’s degree in IT or related field
10+ years in IT Operations with team management experience
Proven ability to manage IT infrastructure and cloud services
Robust knowledge of Microsoft technologies and security
Excellent communication skills for stakeholder engagement Utilize your IT leadership skills to drive operational excellence and innovation at Accord.

📌 It Operations Manager With Ai Focus Toronto
🏢 Accord Financial
📍 Toronto