Overview

Join our dynamic automotive team as a Service Advisor, where your enthusiasm and mechanical knowledge will drive exceptional customer experiences. In this vital role, you’ll serve as the bridge between our valued customers and our skilled technicians, ensuring vehicle repairs and maintenance are handled efficiently and professionally. Your energetic approach will help foster customer loyalty, promote additional services through upselling, and contribute to the overall success of our dealership. This paid position offers a fantastic chance to grow your career in the automotive industry while delivering top-tier service.

Duties
Greet customers warmly and listen attentively to understand their vehicle concerns and service needs
Explain repair and maintenance procedures clearly, ensuring customers are well-informed about their vehicle’s condition
Schedule service appointments efficiently, balancing customer needs with shop capacity
Collaborate closely with mechanics to relay customer concerns and ensure timely repairs
Promote additional services and upsell maintenance or repair options that benefit the customer’s vehicle longevity
Handle cash transactions accurately,



including processing payments and issuing receipts
Maintain detailed service records and communicate updates to customers throughout the repair process

Requirements
Proven dealership experience or background in automotive sales or service advising
Mechanical knowledge or mechanic experience to understand vehicle issues thoroughly
Strong customer service skills with a positive, energetic attitude
Ability to explain technical information clearly to customers of varying knowledge levels
Experience in upselling automotive services while maintaining integrity and transparency
Familiarity with automotive repair processes and common vehicle issues
Competence in cash handling and basic administrative tasks

Embark on a rewarding career where your passion for cars and dedication to customer satisfaction make a real difference! We’re committed to supporting your professional growth in a lively, team-oriented environment.

Pay: $21.00-$23.00 per hour

Perks:
Dental care
Disability insurance
Life insurance
In office parking
Store discount
Vision care

Work Location: In person

📌 Service Advisor Belleville (Canada)
🏢 BOYER KIA
📍 Canada