Job description

At Novotel Vaughan we want to create memorable experiences! These experiences begin and end with our Front Office Team. We are looking for an outgoing, friendly, and hospitable candidate to join our team as a Night Auditor!

Responsibilities:
Provides excellent guest service to all guests
Greets, checks in, and settles all guest accounts
Helps guests with any inquiries, and provides assistance where necessary in a professional manner
Answers all incoming phone calls and takes reservations
Performs end of day processes to close off the day and roll the system forward
Conducts audit checks and balancing of end of day reports; distributes reporting to management
Accurately follows cash handling procedures
Adheres to all department and Company's policies and procedures
Ensures guests' security by the proper handling of guest room keys and personal information
Performs any other job related duties as assigned

Candidate Requirements:
At least one year Hotel Front Office/Night Audit experience is a must for this position
Experience with the Opera PMS is a definite asset
High School or University/College Diploma is preferred
Commitment to customer satisfaction




Passion for customer service, enthusiastic, detail oriented, computer literate, quick learner
Excellent communications skills
Works well under pressure in a changing environment
Fluency in English, written and verbal; a second language is an asset
Ability to work with minimal supervision
Able to stand for an 8 hour shift
Flexibility in shifts: mornings, evenings, weekends, statutory holidays
Valid Canadian work permit and SIN is required
Applicant must be situated in the Greater Toronto Area at the time of application

While we thank all applicants for their interest, only those selected for an
interview will be contacted.

Novotel Vaughan offers accommodation for applicants with disabilities in its recruitment processes. If you are contacted by Novotel Vaughan regarding a job chance or testing, please advise if you require accommodation.

Job Types: Full-time, Permanent

Pay: From $18.00 per hour

Advantages:
Dental care
Extended health care
Life insurance
On-site parking
Paid time off
Store discount
Vision care

Work Location: In person

📌 Night Auditor Full Time Vaughan
🏢 Novotel Vaughan
📍 Vaughan