Our Shift Leaders are the driving force on the restaurant floor, serving as hands-on managers who bring energy to every shift. This role is a perfect next step for a seasoned hospitality skilled who is ready to transition from service into leadership. They are the hands-on mentor who inspires our service team to deliver the exceptional guest experiences we’re known for. While focused on operational excellence and real-time decision making, they take pride in supporting the success of our people.

YOU ARE:
An experienced and ambitious Server or Bartender with a proven track record of floor leadership who is looking to evolve your career, experience with high-volume is an asset.
Passionate about the industry and eager to learn the “behind-the-scenes” of running a business.
Skilled in motivating fellow team players, passionate about delivering the highest quality of service
Decisive and calm under pressure, comfortable making quick decisions to keep service running smoothly and maximize sales potential.
Certified, or willing to be, in Occupational First Aid, demonstrating your ability to prioritize safety in the workplace
Safe Liquor certified,



attesting to your compliance with alcohol service regulations and responsible serving practices. Certifications are an asset; however, we are happy to support the right candidate in obtaining these if they are not yet active.

WE WILL:
Hold ourselves to the highest standard as a Platinum member of Canada’s Best Managed Companies, a Outstanding Place to Work Canada, and one of Canada's Most Admired Corporate Cultures
Ensure hospitality excellence is at the heart of our employee experience through specialized training and empowerment
Offer adaptable scheduling and discounted shift meals
Ensure hospitality excellence is at the heart of our employee experience through specialized training and empowerment
Provide an unbeatable business education through carefully crafted development programs including mentorships and Cactus University
Ensure you work with a FUN team!

Applications are accepted from all individuals. Accommodations are available on request for candidates taking part in every aspect of the selection process.
indCactus
86

📌 Shift Leader Turner Road Nanaimo
🏢 Cactus Club Cafe Nanaimo
📍 Nanaimo