An Office Management Coordinator specializing in booking and installation services acts as the central hub for customer service, scheduling, and operational support. This role involves acting as the primary point of contact for clients, managing service technicians' schedules, coordinating installation logistics, and handling administrative tasks such as invoicing. Job Description & Responsibilities
Booking & Scheduling: Manage the scheduling of service requests, installations, and maintenance appointments using industry software to ensure effective service delivery.
Customer Service & Communication: Act as the first point of contact, answering phone calls and emails, responding to inquiries, and confirming appointment details.
Installation Coordination: Coordinate with field staff/technicians to schedule installations, ensuring all materials, tools, and necessary information are ready
Conflict Resolution:



Proactively solve scheduling conflicts or customer issues, including handling last-minute requests or rescheduling.

Required Skills & Qualifications
Experience: 1–5 years of experience in an office administrative or scheduling role, preferably in a service-based industry.
Software Proficiency: Solid proficiency in Microsoft Office (Excel, Outlook) and scheduling software or CRMs
Organization: Highly organized with excellent attention to detail to manage complex schedules and multiple tasks.
Communication: Excellent verbal and written communication skills for interacting with clients and technicians.
Problem-Solving: Ability to handle unexpected events and work under pressure in a rapid-paced environment.

Job Type: Full-time

Pay: From $19.00 per hour

Work Location: In person

📌 Assistant Office Manager Concord
🏢 Value Windows and Doors
📍 Concord