Join a leading Technical Support team as a Systems Analyst in the Greater Toronto Area. Leverage your expertise in CCTV, Access Control, and Intercom systems to drive service excellence and client satisfaction. We are searching for a skilled Systems Analyst to provide technical support.

This role involves troubleshooting complex issues across hardware and software, working closely with property managers and residents. You will deliver solutions, analyze system performance, and partner with cross-functional teams for continuous service improvement. Key Responsibilities:
Diagnose advanced issues in CCTV and Access Control systems
Provide technical guidance via phone, email, and live chat
Conduct root cause analysis to minimize recurring incidents




Maintain records of support interactions in ticketing systems
Collaborate with internal teams on technical challenges Requirements:
Bachelor’s degree in Computer Science or related field
3–5 years in technical support or system analysis
Proficiency in IP networking and PoE devices
Familiar with ticketing and team-oriented platforms
Robust analytical thinking and communication skills Bring your technical skills and problem-solving abilities to enhance system reliability and client satisfaction.

📌 Technical Support Systems Analyst In Gta Toronto
🏢 1VALET
📍 Toronto