Lead the service team as a Food Service Technical Support Manager, overseeing support and after-sales services across Canada. Enhance service processes and agent development to meet customer needs. In this role, you will manage service activities and processes in line with the company's goals.

Your responsibilities will include developing service agents, negotiating service agreements, and providing training to enhance the sales team’s performance. With approximately 40% travel required, you will also address customer complaints effectively and ensure timely service delivery by agents. Key Responsibilities:
Manage and develop service agents across Canada
Negotiate service agreements and performance objectives




Deliver technical presentations to service agents and sales teams
Provide hotline support and dispatch breakdown service
Administer warranty services and approvals Requirements:
Experience in managing service teams and processes
Robust negotiation and training skills
Excellent communication and problem-solving abilities
Ability to travel approximately 40%
Technical knowledge of food service equipment Bring your leadership and technical skills to improve service delivery across Canada in this energetic role.

📌 Food Service Technical Support Manager Laval
🏢 St-Amour u0026 Associates, Senc.
📍 Laval