Drive service excellence with Staples Canada as a Senior Manager in Field Operations. Lead strategic initiatives across Divisions 6 and 8 to enhance customer experience and operational performance. This pivotal role involves overseeing service strategies, partnering closely with District Managers and Regional Service Managers.

Focused on operational excellence and sales support, you'll utilize data-informed insights to elevate service delivery. A keen understanding of cross-functional collaboration and project leadership will be crucial as you implement industry-leading standards and practices in the field. Key Responsibilities:
Implement service strategies aligned with business goals
Collaborate to identify opportunities in field operations




Champion initiatives improving efficiency and quality
Ensure compliance with national programs and SOPs
Support training initiatives to elevate associate engagement Requirements:
7+ years in field operations or service management
Robust personal sales skills and strategic thinking
Experience in multi-unit service settings
Effective cross-functional collaboration abilities
Post-secondary education in business or operations Leverage your expertise in field service management to drive success and customer satisfaction at Staples Canada.

📌 Field Operations Senior Manager At Staples Canada Richmond Hill
🏢 Bureauengros
📍 Richmond Hill