Unified Valve Group is looking for a detailed oriented, hardworking Inside Sales Representative based in Edmonton or Calgary, who thrives in a technical role that requires a high level of attention to detail and self-motivation. Reporting into the Branch Manager, this role is for you if you thrive on making connections, increasing customer satisfaction, balancing competing priorities effectively and being part of a cooperative, collaborative team.
Requirements:
Minimum of 2 years inside sales experience supporting Alberta clients required
Robust technical knowledge required
CET certification an asset
Pressure Safety Valve (PSV) quoting experience required, Valve and Actuation quoting experience an asset
Exceptional communicator and customer service oriented with valuable interpersonal skills and ability to adjust to various personality types
Proven attention to detail with exceptional organizational skills and ability to prioritize effectively
Must have proven ability taking ownership of tasks
Must be a team player who is willing to wear many hats and help where needed
Strong Microsoft Office skills required, experience with Great Plains would be an asset
Responsibilities:
Answer inbound sales calls providing excellent customer service
Prepare and follow up on technical quotations, order entry and expediting
Maintain high level of product and service knowledge for effective customer service as well as being able to make informed suggestions and recommendations
Maintain open communication with the sales team
Liaise with the Service group and Shipping & Receiving for status request
Upsell and promote new products to current customers
Maintain, expand and develop customer bases
Maintain and expand prospect database
Regular reporting of sales activities
All resumes will be retained for the duration of the recruit only; all resumes will be destroyed immediately following candidate selection.
Personal information is reviewed by senior managers only, kept in strict confidence and used only for the purposes of scheduling interviews. By forwarding your resume and/or application for the position you signify your acceptance of these terms.
Thank you for your interest in joining Unified Valve Group. Candidates whose skills and interests fit the prospect will be contacted.