Medical Office Assistant with Ophthalmology Experience (North Burnaby)

Join Our Ophthalmology Team as a Front Desk Superstar

We are a dedicated ophthalmology office seeking a warm, organized, and confident individual to become the friendly face and backbone of our practice. Here, every team member plays a vital role in creating a smooth, compassionate experience for our patients—where their vision and well-being come first.

Role Overview

As our Front Desk Point Person, you will be the essential link between patients, staff, and physicians. Your ability to manage a fast-paced environment with kindness and professionalism will set the tone for every visit. We value calm under pressure, multitasking skills, and a genuine desire to support patients and colleagues alike.

Key Responsibilities
Answer and triage incoming phone calls efficiently and courteously
Manage and file incoming faxes and electronic scans promptly
Schedule patient appointments with accuracy and care
Handle referral triage and booking to keep patient flow seamless
Conduct visual field and intraocular pressure (IOP) (testing as needed)
Assist staff and physicians maintain smooth daily operations

What We’re Looking For
Experience in an ophthalmology office is a strong asset
Highly organized with excellent communication skills




Ability to multitask efficiently while maintaining a calm and skilled demeanor
Strong computer skills, especially with scheduling software and Accuro EMR
Independent problem-solving abilities with a team-oriented mindset
Kindness, compassion, and the ability to de-escalate challenging situations

What We Offer

Joining our team means becoming part of a supportive workplace where each person’s contributions are valued. You’ll gain hands-on experience in ophthalmology, grow your skills, and work alongside passionate professionals committed to patient care excellence.

How to Apply

If you believe you are the perfect fit for this rewarding role, please send your resume along with a detailed cover letter explaining why you are the best candidate. We appreciate candidates who can manage their tasks independently while thriving in a collaborative team setting.

Job Types: Full-time, Permanent

Pay: $22.00-$24.00 per hour

Advantages:
Dental care
Extended health care
On-site parking

Education:
Secondary School (required)

Experience:
MOA: 1 year (required)

Licence/Certification:
Medical Office Assistance Certificate (preferred)

Work Location: In person

📌 Medical Office Assistant With Opthalmology Experience Burnaby (Canada)
🏢 Dr. Femida Kherani Professional
📍 Canada