Mad Bird Hot Chicken is Canada’s new go-to spot for bold flavors and unique takes on hot chicken. From classic heat-packed sandos to globally inspired fried chicken creations, we bring flavor and fun to every bite. We’re looking for a dependable and motivated Shift Leader to help oversee daily operations and ensure smooth shifts. If you’re a natural leader with a passion for food and customer service, we’d love to have you join our flock!
Job Responsibilities:
Shift Leadership: Supervise and support crew members during shifts, ensuring tasks are completed efficiently and effectively.
Customer Service: Lead by example in delivering exceptional customer experiences, resolving issues, and handling feedback with professionalism.
Team Coordination: Delegate tasks, monitor performance, and provide on-the-spot coaching to maintain high standards.
Operations Management: Oversee food preparation, service quality, and cleanliness to meet Mad Bird’s standards.
Opening/Closing Duties: Handle key operational tasks such as cash handling, inventory checks, and ensuring the restaurant is ready for the day or securely closed.
Health and Safety Compliance: Enforce food safety and hygiene protocols to maintain a safe environment for both staff and customers.
Qualifications:
Previous experience in a supervisory role in the food service or hospitality industry is preferred.
Strong communication and leadership skills with the ability to motivate and guide a team.
A passion for outstanding food and delivering excellent customer service.
Ability to stay calm and organized in a fast-paced setting.
Flexibility to work evenings, weekends, and holidays as needed.
Reliable and punctual with a solid work ethic.
Why Become a Shift Leader at Mad Bird Hot Chicken?
Competitive hourly pay with opportunities for advancement.
Employee meals and discounts—enjoy the amazing flavors you help create!
Be part of a growing, exciting brand with a fun and supportive work culture.
Build leadership skills and gain valuable management experience.
Ready to lead the flock? Apply now to join Mad Bird Hot Chicken as a Shift Leader and help us deliver bold flavors and unforgettable experiences.
NOTE: Ongoing availability to work Friday, Saturday, and Sunday evenings is a requirement to maintain employment at Mad Bird Hot Chicken, subject to applicable accommodation obligations under the Ontario Human Rights Code.