Join us at the forefront of security as a Senior IAM Systems Support Analyst based in Toronto. This full time role enhances identity access management through advanced automation and troubleshooting techniques across hybrid settings. In this role, you'll utilize your expertise to provide operational management of our Identity Access and Authorization services, addressing challenges related to user provisioning and access across various platforms.

Your capabilities in AI-powered diagnostics will be critical in promptly identifying and resolving access issues, ensuring robust security protocols are upheld. Key Responsibilities:
Support identity provisioning and resolve user access issues
Investigate authorization policy conflicts and enforce compliance




Analyze logs for security risks and respond to incidents swiftly
Leverage automation to improve identity support processes
Document procedures and guides for operational excellence Requirements:
Bachelor's degree in IT or a related field
5+ years of IAM experience with an emphasis on access control
Proficient in LDAP, Active Directory, and cloud platforms
Skilled in scripting for troubleshooting and automation
Solid analytical skills and problem-solving capabilities Contribute to advanced identity management processes that ensure security excellence within our enterprise.

📌 Systems Support Analyst It Toronto (Canada)
🏢 RBC
📍 Canada