MUST HAVE 2+ YEARS OF EXPERIENCE IN TRUCKING

Job Summary:
We are seeking a detail-oriented Dispatch Assistant to support daily transportation operations, with a solid focus on cross-border shipments between Canada and the United States. The ideal candidate will assist dispatchers, manage customs documentation, and ensure smooth and compliant movement of freight.

Key Responsibilities:
Assist dispatchers in coordinating loads, routes, and driver schedules
Prepare, review, and manage all cross-border shipping documents (e.g., commercial invoices, BOLs, ACE/ACI filings)
Ensure compliance with Canadian and U.S. customs regulations
Communicate with drivers, brokers, and customers regarding shipment status and documentation requirements
Monitor shipments in transit and proactively address delays or issues
Maintain accurate records of shipments, documentation, and communication logs
Support dispatch team with administrative tasks and load updates




Verify driver logs and ensure all required paperwork is complete and submitted on time

Requirements:
Prior experience in dispatch, logistics, or transportation industry preferred
Knowledge of cross-border shipping procedures (Canada–U.S.) is required
Familiarity with customs documentation and clearance processes
Robust communication and organizational skills
Ability to multitask and work in a fast-paced environment
Proficiency in Microsoft Office and dispatch/logistics software
Attention to detail and problem-solving mindset

Preferred Qualifications:
Experience working with freight brokers and customs brokers
Understanding of Hours of Service (HOS) regulations

Pay: $23.00-$27.00 per hour

Benefits:
Casual dress
In office parking

Experience:
Dispatch Assistant/Customs: 2 years (required)

Work Location: In person

📌 Dispatch Assistant Abbotsford (Canada)
🏢 DIRECT-WAY TRANSPORT
📍 Canada