Step into a leadership role as a Customer-Focused Team Leader at Starbucks. Manage shifts, support partner training, and ensure outstanding service in a vibrant café workplace. As a Shift Supervisor, you’ll assist the store manager and lead a dedicated team.
Your duties will involve training partners, ensuring effective operations, and continuously enhancing customer engagement. You will work to maintain a calm environment during peak times, all while embodying Starbucks’ guiding principles. Key Responsibilities:
Direct daily operations while upholding store standards
Coach partners to enhance their skills and performance
Engage actively with customers to meet their needs
Facilitate communication among team and management
Maintain adherence to health and safety guidelines
Requirements:
Previous customer service experience in a retail setting
Robust oral communication abilities
Team collaboration skills
Knowledge of the retail environment
French proficiency required
Lead a motivated team while ensuring a memorable experience for every Starbucks customer.