Join REAL as a Supervisor for Guest Experience Operations. Oversee ticketing and guest support to ensure exceptional service during events.

As a key member of REAL, you will manage ticket operations and guest experiences in a leading entertainment venue. This role involves supervising ticket sales, coordinating event staff, and ensuring compliance with safety measures. Your ability to provide excellent customer service and swiftly resolve issues will enhance guest satisfaction and loyalty.

Key Responsibilities: • Oversee ticket sales and scanning operations • Train staff to deliver outstanding customer support • Track and document troubleshooting during events • Ensure compliance with venue access policies • Manage visibility of the service team during events

Requirements: • Event Management certification or related education • Experience in large-scale event supervision (1–3 years) • Familiarity with CRM and ticketing systems highly preferred • Must undergo a Criminal Record Check (CRC)

Contribute to creating unforgettable guest experiences with your leadership skills at REAL.

📌 Supervisor, Guest Experience Operations Winnipeg
🏢 Regina Exhibition Association Limited (REAL)
📍 Winnipeg