Oversee client services at CGIC as a Supervisor, focusing on sales and team development. This hybrid position requires fluency in both French and English for effective client engagement. As Supervisor of the Client Contact Center, you will lead a bilingual team dedicated to providing exceptional client service and driving sales.
Your role involves optimizing processes and fostering an workplace that prioritizes client satisfaction and organizational growth. Collaborating with management, your expertise will help realize CGIC’s strategy in the Quebec region. Key Responsibilities:
Manage team performance and career development
Evaluate and improve client service processes
Build relationships to enhance corporate trust
Achieve profitability and team sales targets
Ensure adherence to legal and industry regulations Requirements:
Minimum 2 years’ experience in insurance client service
Completed post-secondary education
Valid General Insurance Licence
Proficient in English and French
Understanding of sales models and client needs Lead your team to success while delivering top-notch client experiences at CGIC.
📌 Supervisor For Client Services In Quebec Laval
🏢 Co-operators General Insurance
📍 Laval
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