Join TELUS as a Technical Product Manager and lead the charge in sales technology transformation. Your expertise will enhance how TELUS SMB leverages conversational intelligence and call coaching platforms. As a Senior Technical Product Manager, you'll be responsible for defining strategies that improve seller coaching and performance.

With a robust background in product management, you will integrate creative telephony solutions, support sales operations, and directly impact revenue growth. Key Responsibilities:
Oversee roadmaps for telephony systems including Genesys Cloud
Define strategies around use cases for call coaching impacts
Work with sales leadership to refine product requirements




Design analytics frameworks linking call insights to revenue
Lead training and communication initiatives for platform adoption

Requirements:
Minimum 5 years in product strategy focusing on sales tech
Hands-on experience with one telephony or conversational intelligence platform
Experience directly collaborating with sales teams
Familiarity with AI in a sales context
Track record in change management and user adoption strategies

Drive change and achieve high revenue impact while enhancing sales effectiveness at TELUS.

📌 Technical Product Manager Sales Technology Toronto (Canada)
🏢 Telus
📍 Canada