Provide expert technical support as a Senior Tech Support Representative for MiTek's software solutions. Build lasting customer relationships through effective training and consulting.
At MiTek, you will play a vital role in enhancing customer productivity and business operations through the MiTek software suite. This in office and virtual role requires deep knowledge of component design principles and strong communication skills. Additionally, you'll mentor teammates and contribute to product improvements.
Key Responsibilities: • Develop relationships with complex regional clients • Act as the main point of contact for technical inquiries • Deliver in office and virtual training and support • Investigate and resolve customer software issues • Assist with upselling and cross-selling software features
Requirements: • Associate’s degree in Computer Science or Architecture preferred • 6+ years with MiTek software suite • Extensive experience in the component manufacturing sector • Proficiency in Microsoft SQL required • Solid problem-solving and mentorship abilities
Apply your technical skills and customer service expertise to support MiTek's dedication to excellence.
📌 Senior Tech Support For Mitek Software East Gwillimbury
🏢 Mitek
📍 East Gwillimbury
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