Elevate quality assurance at Dialpad as a Senior Software Development Engineer in Test. Focus on test automation and quality frameworks for AI-driven voice services in a team-oriented hybrid workplace. At Dialpad, we are seeking a Senior SDET to champion end-to-end quality for our creative AI Voice Agent offerings.

This role involves developing automated tests across various platforms and ensuring the stability of our cutting-edge, cloud-native SaaS applications. With an emphasis on using AI to enhance testing processes, you will partner with development teams to ensure robust quality coverage in a growing AI ecosystem. Key Responsibilities:
Own quality for agentic features, strategies, and workflows
Design automation tooling for AI systems and integrations




Maintain evaluation frameworks for response quality and accuracy
Drive 80%+ automation coverage for critical workflows
Integrate AI quality checks into CI/CD pipelines

Requirements:
5+ years in software engineering or SDET positions
Proficiency in Python, Java, or JavaScript
Experience with AI/ML systems and APIs
Strong collaboration skills in diverse teams
Bachelor's degree in Computer Science or related field

Seek a rewarding challenge in AI quality engineering at Dialpad and help redefine customer experience.

📌 Senior Sdet For Ai Voice Agent Waterloo
🏢 Dialpad Japan
📍 Waterloo