Drive innovation in customer support as a Software Engineer II at Remitly. Contribute to building intuitive platforms that enhance agent experiences while implementing AI solutions. In this impactful role, you will work within the Customer Success Engineering team.

As an engineer focused on full-stack technologies, you will design workflows that empower users and improve global customer interactions. This is a unique chance to make a significant impact while utilizing TypeScript and Java technologies. Key Responsibilities:
Collaborate with product managers and designers
Design user-focused interfaces to enhance customer usability
Architect solutions for complex problems using full-stack technologies
Develop applications for inbound customer contact optimization
Troubleshoot and debug software issues effectively

Requirements:
Bachelor’s degree in Computer Science or equivalent
2+ years of software engineering experience
Proficient in Java, Kotlin, or Go
Familiarity with RESTful APIs and CI/CD
Exposure to up-to-date AI tools for development

Join a team united by a vision to transform lives through technology at Remitly.

📌 Software Engineer Ii Customer Success Vancouver
🏢 Remitly
📍 Vancouver