CIBC is seeking a Senior Vendor Relationship Manager based in Toronto to enhance client experiences and ensure smooth credit card operations. This hybrid role focuses on managing vendor relationships and operational efficiency. As a vital part of CIBC's Credit Card Products division, you will oversee vendor partnerships, coordinate daily operations, and resolve service issues to maintain client satisfaction.

You'll lead a team and strengthen business continuity while driving process improvement across multiple vendors. Utilize your skills in vendor management and operational support to make a significant impact in a cooperative setting. Key Responsibilities:
Manage vendor relationships and performance monitoring
Oversee production incidents and resolve service issues




Lead team development and foster a performance-driven culture
Strengthen business continuity and inventory governance
Drive continuous improvement and supplier governance

Requirements:
Proven leadership experience in vendor management
Solid analytical and problem-solving abilities
Excellent communication and interpersonal skills
Relevant degree in Business or related fields
Ability to manage complex processes effectively

Bring your expertise in vendor management and operations to enhance service delivery at CIBC.

📌 Senior Vendor Relationship Manager At Cibc Toronto
🏢 CIBC
📍 Toronto