Lead complex customer programs at Mappedin as a Senior Program Manager. This role blends project management and AI tools to deliver high-quality solutions for digital indoor mapping. In this senior position, you will own program delivery from kickoff through early operations, ensuring timely completion and customer satisfaction.

With over eight years in SaaS project management, you’ll collaborate closely with cross-functional teams, navigate technical challenges, and maintain solid customer relationships. Your expertise will drive project alignment with business goals and enhance the overall implementation process. Key Responsibilities:
Oversee complex customer programs from kickoff to go-live
Coordinate technical work across FDE and implementation teams




Utilize AI tools to develop working prototypes and apps
Engage deeply with technical teams to manage risks
Maintain and nurture relationships with executive sponsors

Requirements:
8+ years in complex SaaS project management
Robust communication and collaboration skills
Experience managing multiple projects effectively
Proficient in risk management strategies
Familiarity with AI-based project management tools

Elevate Mappedin’s success through strategic program management and creative AI solutions.

📌 Senior Program Manager At Mappedin Ontario (Canada)
🏢 Mappedin
📍 Canada