POSITION SUMMARY : The Dispatch Operator will be the main contact for receiving and dispatching calls to security, housekeeping, operations, and conversions during hockey and lacrosse games, concerts, and events.
This is a part-time, hourly, event-based position. A typical shift includes: Dispatching security, first aid, housekeeping, hospitality, and Guest Services Supervisors to incidents Recording all event evictions and incidents Completing dispatch activity logbook and event summary for each event Operating the fan texting interface and responding to all customer issues through fan texting Dispatching appropriate resources based on fan communication Operating the CCTV camera system during events Bookmarking incident footage for future review REQUIRED EXPERIENCE AND QUALIFICATIONS: Working knowledge of radio use and protocol,
and CCTV camera use and procedures Ability to multi-task and assess priorities in busy workplace Robust communication skills Ability to stay calm and focused during stressful situations Available to work evenings and weekends as required Non-Canadian residents must hold a valid work permit with a minimum of 8 months of validity remaining Valid BC Security License is an asset Other duties as assigned Vancouver is one of the most diverse cities in the world and Canucks Sports & Entertainment strives to create a workforce that is inclusive, equitable, and represents our beautiful, unique community.
We value unique perspectives, ideas, and creativity that support a diverse, inclusive, respectful, team-oriented, and fun work environment.
Canucks Sports & Entertainment is committed to building and supporting a diverse team.