Job Description: Please note this role is Hybrid Make a Meaningful Impact on Health and Recovery Are you a healthcare qualified or business graduate with a passion for helping others navigate complex health journeys? Join Sun Lifes Group Disability team, where we support Canadians in their pursuit of better health and sustainable recovery.
Were looking for empathetic, analytical, and strategic thinkersespecially those with frontline healthcare experiencewho are ready to bring their expertise to a role that blends clinical insight, data-driven decision-making, and human connection.
What Youll Do Assess and manage disability claims (short-term, long-term, and salary continuance) with a focus on timely and fair resolution.
Lead recovery planning by identifying medical and non-medical factors, functional capabilities, and return-to-work readiness.
Apply crisis intervention and rehabilitation techniques to support clients through challenging health transitions.
Use data and analytics to inform decisions and identify trends in recovery and return-to-work outcomes.
Build robust, trust-based relationships with clients, employers, and healthcare providers.
Communicate with empathy and clarity,
guiding clients through their absence and return-to-work journey.
What Sets You Apart Bachelors degree in Healthcare, Kinesiology or Business 3+ years of qualified experience in disability case management Demonstrated strength in these key skills: - Emotional Intelligence - Crisis Intervention - Strategic Thinking - Rehabilitation Techniques - Data Analysis - Negotiation What You Need to Succeed Strong analytical and decision-making skills Resilience and adaptability in fast-paced, emotionally complex situations Comfort with digital tools and multiple platforms A collaborative, team-first mindset What''s in it for you ? A comprehensive training program and continuous learning opportunities A caring, supportive, and inclusive culture Wellness programs that support the three pillars of your health mental, physical, and financial Opportunities to own your career development with programs to continuously learn, build skills, grow throughcoaching and more A chance to make a real difference in peoples lives Curious about the role? Follow a day in the life of a Sun Life DCM:
📌 Disability Case Manager Edmonton (Canada)
🏢 Sun Life
📍 Canada
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