Join Dialpad as a Senior Software Engineer focused on Telephony Core, located in Kitchener or Vancouver. Contribute to creating a seamless audio experience with low-latency media pipelines and resilient telephony systems. In this senior role, you will bridge product goals and technical execution in a agile workplace.

Your technical flair will support the evolution of media engines while mentoring peers and fostering a culture of engineering excellence. You will work closely with cross-functional teams to optimize backend services and enhance audio quality for millions of users. Key Responsibilities:
Modernize real-time services on Telephony Engines
Optimize low-latency media pipelines for voice and video
Investigate and resolve complex production issues
Conduct load, failover, and regression tests
Collaborate with multiple teams to design call flows

Requirements:
Bachelor's degree in Computer Science or equivalent
5+ years in software engineering with backend systems
Proficiency in C/C++ and Python
Experience with SIP, WebRTC, and media codecs
Robust troubleshooting skills for real-time media quality

Your expertise will ensure high-quality conversations and a reliable telephony experience.

📌 Senior Software Engineer At Dialpad Waterloo
🏢 Dialpad Japan
📍 Waterloo