Lead transformative customer journeys with AWS Canada as a Senior Customer Success Manager focusing on strategic ISV partnerships. Drive success for clients navigating AI and Cloud transformations with impactful, tailored strategies. As a key member of the Independent Software Vendor (ISV) team, you will manage a select portfolio of strategic Canadian ISVs.

Your focus will be on fostering long-term competitive advantages by aligning customer goals with cutting-edge AWS solutions. The role involves guiding these clients through complex transitions to embrace cloud and AI capabilities effectively. Key Responsibilities:
Manage success of a small set of strategic ISV accounts
Lead alignment sessions and executive briefings




Support ISVs in building cloud and AI maturity
Facilitate generative AI adoption across clients
Serve as the liaison between ISVs and AWS teams

Requirements:
5+ years in leading technical or engineering programs
2+ years of customer-facing experience
Proven ability to manage complex transformation projects
Experience with cloud migration and AI solutions
Bilingual in French and English for Quebec location

Bring your strategic expertise and passion for customer success to help shape the future of cutting-edge software solutions in Canada.

📌 Senior Customer Success Manager At Aws Canada Montreal
🏢 Amazon Web Services (AWS)
📍 Montreal