IMAC Technician Level 3 Location: Cold Lake, AB Contract: 2 months Starts: March 2012 Available to work adaptable work schedules as required Overview: Our client is seeking two IMAC Technician to assist with a Global PC & Laptop refresh project in Cold Lake, Alberta.

Responsibilities: Perform intermediate IMAC (installs, moves, add, changes) activities: hardware roll-outs, refreshes, and other hardware deployment related activities on PCs, laptops, printers, POS devices, etc.

Handle software installation/support/upgrades Perform deskside support services installing and troubleshooting of hardware, software and network related issues Provide 1st level Help Desk support Perform basic LAN and internetworking related activities Handle bench repairs (depot service) & remedial maintenance Respond/update/close calls from National Dispatch/Call Management Center Communicate with customers to diagnose problem, establish E.T.A., and parts requirements Knowledge, Skills, and/or Abilities Required: -Education:



Post secondary education could include a University Degree or a Diploma from a recognized IT Program -Certifications: Minimum of A+ Certification is a must have: Other vendor certifications: Cisco, Microsoft and/or from OEMs (Dell, Toshiba, Lenovo and/or HP would be an asset. -Minimum of 1 year of field service experience performing IT hardware roll-outs, refreshes, and other deployment related activities -Minimum of 1 year of experience providing deskside support -Possess solid network, internetwork and troubleshooting skills -A self-starter who has the ability to manage multiple tasks -Exceptional customer service skills -Good English language communications and presentations skills -Ability to work independently or as part of a team -Ability to complete tasks effectively with minimal supervision -Must be available to work versatile work schedules

📌 Imac/desktop Technician Markham
🏢 PeopleToGo
📍 Markham