Transform client banking experiences as a part-time Client Service Representative at ATB Financial in Calgary. Provide tailored financial solutions and service to our valued clients.
This part-time role offers 18 hours per week within a unionized framework, which includes rotating Wednesday evening shifts. Engage with clients to understand their needs while educating them on digital banking tools. Collaborate with internal teams to ensure smooth operations and client satisfaction.
Key Responsibilities:
• Understand clients' financial needs and provide tailored solutions
• Introduce and educate clients on digital banking tools
• Collaborate to efficiently resolve client issues
• Ensure secure transaction processing following best practices
• Contribute positively during team meetings and discussions
Requirements:
• High school diploma; post-secondary business courses preferred
• Proven customer service and/or sales background
• Familiarity with personal lending services is advantageous
• Previous experience in banking is preferred
• Robust decision-making and numerical skills
Deliver impactful banking solutions and enhance customer satisfaction at ATB Financial.
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