Join Crescent Oral Surgery as a Full time Call Centre Administrator and play a key role in enhancing patient care at our Toronto, Aurora, and Richmond Hill locations. You'll manage appointments, assist patients, and contribute to a warm atmosphere.
This position focuses on optimizing appointment schedules and ensuring complete and accurate patient records. With a team-driven ethos, Crescent Oral Surgery values customer service excellence and personal growth. You'll engage with patients, handle calls, and support billing tasks while leveraging your dental administration experience.
Key Responsibilities:
• Welcome patients and create a positive first impression
• Optimize daily appointment schedules for full utilization




• Manage the recall system and patient records efficiently
• Handle incoming calls for scheduling and confirmations
• Process patient billing, payments, and insurance claims
Requirements:
• Minimum 1 year of Dental Administration experience preferred
• At least 2 years in customer service or reception roles
• Experience with dental software programs a plus
• Clinical background considered an asset
Bring your customer service expertise to Crescent Oral Surgery and make a difference in patient experiences.
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📌 Full-Time Call Centre Administrator Role (Aurora)
🏢 dentalcorp
📍 Aurora