Join Galderma as a Customer Engagement Manager, enhancing customer education initiatives within the dermatology field in Toronto. Lead the Metvix and Aktilite brands through impactful learning programs.
This role is integral to the Therapeutic Dermatology team, focusing on developing educational content and programming for healthcare professionals. You'll conduct learning assessments, manage vendor relationships, and ensure program compliance while collaborating with multiple teams. Your expertise will be key in executing strategies that foster HCP education and adherence to industry standards.
Key Responsibilities:
• Implement cutting-edge learning programs for HCPs
• Identify educational gaps through needs assessments
• Manage educational content creation and logistics
• Collaborate with teams to ensure operational excellence
• Track KPIs for continuous program improvement
Requirements:
• Bachelor's in a relevant field; advanced degree preferred
• 5 years in customer engagement or similar roles
• Proven operational process management experience
• Robust stakeholder management and communication skills
• Ability to prioritize and manage multiple projects
Contribute to the growth of dermatological education as a Customer Engagement Manager with Galderma.
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