Join us as the Senior Director of Program Delivery, leading Salesforce and Certinia programs with a focus on client satisfaction and quality results in a consulting setting. This strategic leadership role involves overseeing multiple program portfolios and mentoring an effective team of project managers. You will build robust client relationships while ensuring alignment between program delivery and business objectives.

Innovation and process improvement will be key focuses, enhancing efficiency. Key Responsibilities:
Lead successful execution of implementation programs
Manage and guide program managers towards high-performance
Develop trusted client and stakeholder relationships
Monitor and report on program KPIs and performance metrics
Initiate program improvements and automate processes

Requirements:
Bachelor’s degree; MBA or advanced degree preferred
10+ years in program or portfolio management
Significant experience in leading complex technology implementations
Expertise in Salesforce platform architecture
Solid skills in stakeholder engagement and leadership

Shape the future of program delivery excellence within our organization while ensuring high client satisfaction.

📌 Senior Director, Program Delivery At Salesforce Montreal (Canada)
🏢 Diabsolut
📍 Canada