Lead the Microsoft 365 operations at the University of Guelph as a Senior Analyst. Engage with faculty, staff, and students while enhancing collaboration tools and services. As the Senior Analyst in the Computing and Communication Services (CCS) division, you will manage U of G’s Microsoft 365 platform, including Exchange, Teams, and SharePoint.

You will be expected to leverage your expertise in project management and vendor management to drive improvements and provide daily support. This role significantly impacts over 30,000 users by ensuring seamless operations and exceptional service delivery. Key Responsibilities:
Administer and operate U of G's Microsoft 365 and collaboration services
Manage email security infrastructure and tools effectively




Analyze incidents and provide problem resolution for services
Mentor team members in daily operations and support
Develop knowledgebase articles and standard operating procedures Requirements:
University degree in computer science or related field
7+ years of relevant work experience in IT
5+ years supporting and administering Microsoft 365
Robust analytical and communication skills
Proven project management experience in agile settings Enhance your career by optimizing collaboration services at the University of Guelph.

📌 Senior Microsoft 365 Analyst At U Of G Guelph
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📍 Guelph