About Garda

World The Airport Needs You | Service Delivery Manager | Region of Waterloo International Airport - YKF in Kitchener, Ontario.

Airports run on leadership, operational excellence, and exceptional customer service.

At Garda

World, we are looking for a driven and people-focused Service Delivery Manager to support airport security operations at Region of Waterloo International Airport Airport - YKF in Kitchener, Ontario.

If you thrive in quick-paced environments, enjoy leading teams, and want to build a long-term career in aviation operations, this opportunity is for you.

What Garda

World Brings to You as a Service Delivery Manager Salary between $63,000 - $70,000 annually Full health and benefits package Paid training and leadership development opportunities Career growth within a global organization Exposure to airport operations, aviation, and customer service leadership Inclusive and team-oriented work setting What Your Days Will Look Like Lead daily airport operations to ensure efficiency, safety,



and service excellence Drive operational performance and achieve productivity and quality targets Support and coach frontline teams in a fast-paced airport environment Improve workflows and operational processes to enhance customer experience Collaborate with airport stakeholders and internal teams Monitor operational KPIs and support continuous improvement initiatives Resolve operational issues quickly to maintain seamless operations Ensure compliance with operational and aviation security procedures What We''re Looking For Post-secondary education or equivalent qualified experience 1 to 3 years of leadership or operations management experience Solid leadership, communication, and problem-solving skills Experience working in fast-paced operational environments No artificial intelligence (AI) tools are used in the screening, assessment, or selection of candidates for this position.

Vacancy Status: This posting is for a position that is currently vacant within the organization.

📌 Service Delivery Manager Kitchener (Canada)
🏢 GardaWorld
📍 Canada