Join ASSA ABLOY as a Field Support Technician focusing on mechanical and electromechanical products. This role involves customer service and troubleshooting, requiring travel across Ontario, Quebec, and Eastern Canada.

The Field Support Technician position is essential to providing hands-on support for a range of mechanical solutions. Candidates will troubleshoot product issues, assist customers through various communication channels, and maintain effective communication with internal teams. This role requires a blend of technical expertise and excellent customer service skills, facilitating effective solutions and product usage.

Key Responsibilities:
• Support mechanical and electromechanical product inquiries
• Answer calls, emails, and chats promptly




• Troubleshoot hardware and installation issues
• Act as a liaison between customers and internal teams
• Provide training and product selection support

Requirements:
• Bachelor’s degree or technical diploma required
• Experience in the architectural industry preferred
• Bilingual in French is an asset
• Solid analytical and communication skills
• Ability to travel up to 40% within Canada

Bring your problem-solving skills and customer focus to excel as a Field Support Technician with ASSA ABLOY.
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📌 Field Support Technician In Ontario
🏢 Record UK
📍 Ontario