Enhance customer experiences at PENTAX Medical as a Bilingual Customer Service Representative. This role based in Mississauga requires fluency in French and English for effective support and communication.
As a Bilingual Customer Service Representative at PENTAX Medical, you will coordinate customer interactions regarding repairs and orders while managing accounts. Your superb communication skills will ensure prompt responses to all service requests and act as a pivotal point of contact for customers, focusing on a seamless workflow within the team.
Key Responsibilities:
• Provide telephone support to customers for service requests
• Manage accounts receivable and seek revenue growth opportunities
• Prepare and process orders for equipment sales




• Coordinate estimates and prioritize repair activities
• Maintain up-to-date product knowledge for effective support
Requirements:
• Bilingual in French and English, oral and written
• High school diploma or equivalent required
• 2–3 years experience in inbound call center roles
• Solid interpersonal skills for high-quality customer service
• Excellent organizational and multitasking abilities
Contribute your bilingual expertise and administrative skills to enhance patient care at PENTAX Medical.
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📌 Bilingual Customer Service Representative Mississauga
🏢 Pentax Medical
📍 Mississauga