Join the Manitoba Government as a Digital Engagement Officer in Winnipeg, where you'll respond to public inquiries through diverse digital platforms. Leverage your customer service skills and political acumen in this fast-paced role.
As a key part of the Communications and Engagement team, this position provides bilingual, tier 1 support for provincial services. You will manage content on the Residents Portal, liaise with government officials, and maintain vital databases. Daily interactions with citizens and the government push you to excel in a collaborative workplace.
Key Responsibilities:
• Respond to public inquiries via phone, email, and web platforms
• Manage and update Residents Portal content efficiently




• Coordinate database management for essential information
• Conduct research and statistical reporting actively
• Maintain communication with team members and stakeholders
Requirements:
• Extensive customer service experience required
• Strong verbal and written communication skills
• Analytical skills to interpret legislation and policy
• Proficient in Microsoft Office Suite
• Ability to work independently under deadlines
Impact your community by providing excellent digital support and enhancing public engagement.
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📌 Digital Engagement Officer in Winnipeg
🏢 Government of Manitoba
📍 Winnipeg