We are looking for a Sales Support team member to join a team in Markham, Ontario.

This position plays an key role in coordinating order activities, supporting distributor and customer requests, and helping maintain accurate sales-related information across internal systems.

The successful candidate will contribute to smooth day-to-day operations by combining solid administrative skills with responsive customer service and close attention to accuracy.

Responsibilities: Manage incoming purchase orders from authorized distributors and enter them accurately into the order management system while assigning available inventory.

Prepare and send order confirmations, then coordinate the release of completed orders for shipment.

Respond to questions related to delivery timelines, shipment progress, and tracking information for domestic and international orders.

Administer approved pricing exceptions, returns,



and stock rotation requests in accordance with established guidelines.

Share updates on newly introduced products and discontinued items with relevant partners as directed by leadership.

Create and maintain sell-in and sell-out customer accounts in Salesforce and keep related records current.

Produce and distribute daily product data feeds for online channels and business partners, and generate price list exports for filing in Share

Point when needed.

Support customer and distributor inquiries, log complaints accurately, and help keep procedures and documentation up to date.

Provide additional administrative assistance requested by management and work collaboratively with internal teams to deliver a high standard of service.

📌 Sales Order Processing Administrator Markham
🏢 Robert Half
📍 Markham