Drive innovation with the University of Guelph as a Senior Analyst specializing in Microsoft 365. Lead operations and support for essential collaboration services, impacting over 30,000 users. In this role, you'll guide the M365 implementation, focusing on Exchange mail, calendar, and associated tools.

Your leadership will foster collaboration and enhance service delivery while utilizing your expertise in project and vendor management. This position also emphasizes continuous improvement and effective communication with both technical and non-technical teams. Key Responsibilities:
Oversee M365 operations, focusing on Exchange and Teams
Manage incident responses and conduct problem analysis
Provide technical support and training for users
Collaborate and mentor team members in service delivery
Manage vendor relationships to ensure service quality Requirements:
University degree in computer science or related field
7+ years of relevant work experience
5+ years administering Microsoft 365 services
Proven experience in project management practices
Solid analytical and communication skills Lead the charge in enhancing collaboration solutions at the University of Guelph.

📌 Senior Analyst Microsoft 365 At U Of G Guelph (Canada)
🏢 University of Guelph
📍 Canada