Become a key player in community growth at Walmart as a Senior Analyst for Program Management. Oversee engagement strategies and enhance member experiences within our Spark Community Panel.

In this influential role, you'll manage day-to-day operations for the Spark Community Panel, focusing on recruitment and member retention. You'll utilize your bilingual skills in English and French to ensure a welcoming workplace. Your responsibilities will include tracking metrics like churn rates and coordinating gift card incentives, all aimed at fostering a positive community experience.

Key Responsibilities: • Develop recruitment strategies ahead of the Spark App launch • Monitor member engagement and feedback effectively • Handle member support and escalation inquiries • Manage gift card incentive communications and fulfillment • Maintain member data integrity and privacy standards

Requirements: • University degree required • 3+ years in community operations or customer support • Bilingual in English and French • Robust written communication skills • Operational rigor in process design and execution

Leverage your skills to enhance the member experience and strengthen community engagement at Walmart!

📌 Senior Analyst For Community Management Winnipeg
🏢 Walmart Canada
📍 Winnipeg